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General Terms and Conditions (T&C)

1. Scope

These General Terms and Conditions apply to all contracts between MK-i Automations GesmbH (in formation) (hereinafter "MK-i") and its customers in the field of workflow automations, website redesign, automated website audits and related consulting, marketing and implementation services. Such relationships are generally B2B in the meaning of § 1 of the Austrian Commercial Code (UGB). Where MK-i offers free, non-binding analysis or demo services (see § 7), these clauses apply additionally to private individuals acting as the responsible representative of a company.

2. Conclusion of Contract

A contract is concluded by written acceptance of an offer, by signing an offer in paper form or PDF with electronic signature, or by written commissioning via e-mail. The use of free analysis or demo services (§ 7) does not establish a paid contractual relationship.

3. Services

MK-i provides in particular the following services:

  • Workflow and process automation — chatbots, calendar and CRM integration, custom process automation, API integrations.
  • Website redesign services (redesign.mk-i.net) — creation of modern, mobile-optimised website drafts including SEO and structured data.
  • Automated website audits (websitecheck.mk-i.net) — technical analysis of performance, security, GDPR compliance and SEO with subsequent reporting via e-mail.
  • Lead generation and automated marketing sequences — sending of audit reports, follow-up e-mails and service offers to persons who have voluntarily provided their contact details.
  • Individual consulting and implementation services by mutual agreement.

Service times and scope are agreed individually.

4. Prices and Payment Terms

  • Services are billed on the basis of agreed hourly rates, project prices or flat rates for finished products.
  • Down payments are only required if hardware or software licences are procured on behalf of the customer.
  • Invoices are payable immediately upon receipt with a 3% cash discount, otherwise within 14 days net.
  • Free analysis and demo services (§ 7) do not trigger any payment obligation.

5. Performance Period

Performance deadlines are only binding if expressly agreed in writing. Otherwise, services are rendered as agreed.

6. Rights of Use

Workflows: Workflows created by MK-i become the full property of the customer if they are operated on the customer's own hardware or infrastructure. If workflows are provided on MK-i servers (SaaS operation), MK-i reserves the right to reuse them or parts thereof for other projects or customers. This does not affect the customer's rights of use; the customer may use, reproduce and further distribute the workflows in their own operations without restriction.

Website redesign drafts: All content created in connection with a redesign request and presented via a preview URL — in particular HTML, CSS, JavaScript and the visual design — is the property of MK-i Automations and protected under the Austrian Copyright Act (UrhG) and the relevant EU directives. Reproduction, adoption, publication or any other use of the presented code or design — even in part — without written commissioning and full payment is expressly prohibited. MK-i reserves the right to employ automated procedures to detect unauthorised use of the presented code and design on the internet and to take legal action. Upon written commissioning and full payment, the customer receives an exclusive, perpetual right of use to the redesign draft for use on their own website. MK-i retains only the right to use screenshots of the home page (before/after) for advertising and reference purposes.

Audit reports: The audit report sent to the requester is intended for their own use. Publication of one's own findings is permitted. MK-i is entitled to use anonymised statistics (e.g. industry averages, aggregated finding distributions) for marketing, research and product improvement purposes.

7. Free Analysis and Demo Services

MK-i offers certain services free of charge and without obligation, in particular automated website audits (websitecheck.mk-i.net) and redesign demos (redesign.mk-i.net). For these, the following applies in addition:

  • Authorisation: By submitting a request form, the requester confirms that they are authorised to have the named website analysed or used as a template for a redesign draft. The requester indemnifies MK-i against any third-party claims arising from an unauthorised request.
  • Third-party tools: Automated audits use external services (e.g. Google PageSpeed Insights, securityheaders.com, AI-based fact-checking via DeepSeek). Their availability, cache states and results are outside MK-i's control.
  • Audit results without warranty: The findings provided are issued without warranty as to completeness or factual accuracy. Thresholds, tool versions and external data sources may change. Liability for damages arising from the use or non-use of the findings is excluded.
  • Availability: MK-i may remove, discontinue or modify these free services or individual reports, demos or preview URLs at any time without giving reasons.
  • Follow-up communication: Requesting an audit or redesign demo includes the one-time delivery of the report or preview URL and may include a follow-up e-mail with service offers within the following 24 hours. The requester may object to further contact at any time by e-mail to [email protected] or via the unsubscribe link in any message. Subsequent business contact (e.g. quarterly service offers) only takes place if the requester has not objected.

8. Liability

MK-i is liable only for damages caused by intent or gross negligence. Liability for indirect damages, consequential damages or lost profits is excluded. The maximum liability is in any case limited to the order amount of the respective project. For free analysis and demo services (§ 7), all liability is excluded to the extent permitted by law.

9. Warranty

The statutory warranty provisions apply to defects. MK-i is entitled, at its own discretion, to remedy defects by improvement or replacement. Conversion or price reduction is excluded if improvement is possible and reasonable.

10. Confidentiality

Both contracting parties undertake to treat all information about operational and business secrets obtained in the course of cooperation as confidential. This obligation continues after termination of the contract.

11. Applicable Law and Place of Jurisdiction

Austrian law applies exclusively, excluding the conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is the court with subject-matter jurisdiction at the registered office of MK-i in Mödling.

12. Severability Clause

Should individual provisions of these T&C be invalid or unenforceable, the validity of the remaining provisions remains unaffected. In place of the invalid provision, a regulation that comes closest to the economic purpose shall be deemed agreed.

As of: May 2026

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