These General Terms and Conditions apply to all contracts between MK-i Automations GesmbH (in formation) (hereinafter "MK-i") and its clients in the field of workflow automation. These relationships are exclusively with entrepreneurs as defined by § 1 UGB (Austrian Commercial Code) (B2B).
A contract is concluded upon written acceptance of an offer, by signing an offer in paper form or as a PDF with an electronic signature, or by a written order via email.
MK-i provides consulting and implementation services in the field of workflow automation, including chatbots, scheduling and CRM integration, as well as custom process automation. Service times and scopes are agreed upon individually.
Delivery periods are only considered binding if they have been expressly agreed upon in writing. Otherwise, services will be rendered by arrangement.
Workflows created by MK-i become the full property of the client if they are operated on the client's own hardware or infrastructure. If workflows are provided on MK-i's servers (SaaS operation), MK-i retains the right to reuse them or parts thereof for other projects or clients. This does not affect the client's rights of use, who may use, reproduce, and distribute the workflows without restriction in their own operations.
MK-i is only liable for damages caused by intent or gross negligence. Liability for indirect damages, consequential damages, or lost profits is excluded. The maximum liability is limited in any case to the order value of the respective project.
The statutory warranty provisions apply to defects. MK-i is entitled, at its own discretion, to remedy defects by improvement or replacement. Rescission or price reduction is excluded, provided that the improvement is possible and reasonable.
Both contracting parties undertake to treat all information about trade and business secrets obtained in the course of the collaboration as confidential. This obligation shall remain in effect even after the termination of the contract.
Austrian law shall apply exclusively, to the exclusion of the conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the competent court at the registered office of MK-i in Mödling.
Should individual provisions of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. In place of the invalid provision, a provision shall be deemed to have been agreed which comes closest to the economic purpose of the invalid provision.
As of: September 2025